PlayIt Software

< Frequently Asked Questions

How do I activate a product without an internet connection?

Each computer on which you install any PlayIt Software application needs to be activated. Each computer has a unique 'Machine Code' which is generated based on various hardware details about your computer.

To activate a product offline (e.g. PlayIt Recorder), you will need your computer name and machine code. These values can be found using the following method:

  • Download the PlayIt Recorder installer.
  • Install PlayIt Recorder on the computer on which you want to use it.
  • Run PlayIt Recorder from the start menu or desktop.
  • You will be asked to activate the software:
    • Click Activate Offline...
    • Make a note of the computer name and machine code.
  • On a computer with an internet connection visit:
    https://www.playitsoftware.com/Account/Licences/Generate
  • You may need to log in, or create an account – this should not take more than a few minutes.
  • Select the product you are activating from the list.
  • Enter your computer name and machine code.
  • Click Generate Licence Key.
  • A licence will be generated for you:
    • Make note of your Client ID and Licence Key.
  • On the computer you are installing PlayIt Recorder, enter your Client ID and Licence Key.
  • Click the Activate button.
  • PlayIt Recorder will now launch.

Your licence key is valid for one year from the date of generation. After that, just generate a new licence and re-enter as above.