There are several reasons why your clock might not be generating the tracks you expect when scheduling the playout log. The most common causes relate to track group configuration, scheduling strategies, and playout policies affecting track selection.

First, check that your track groups are properly configured with tracks. Go to Manage > Track Groups and verify that your track groups actually contain the tracks you want. If you're using filtered track groups, ensure your filters are correctly set up to match the track properties like Type, Artist, or Tags. Empty or incorrectly filtered track groups will result in no tracks being selected during scheduling.

Next, examine your track scheduling strategy settings. When you add track group items to your clock via Manage > Clocks, each track group item has a scheduling strategy that determines how tracks are selected. You can choose from Smart Selection (weighted random favouring less recently played tracks), Most Rested (always selects the track played longest ago), or Random (completely random selection). If you're experiencing unexpected repetition or selection patterns, try changing the strategy for that track group item.

Check for playout policies that might be preventing certain tracks from being selected. Go to Manage > Playout Policies to review any separation rules you've configured. If you have policies requiring minimum time gaps between artists or tracks, these might be restricting which tracks can be scheduled, especially if you have a limited music library or tight scheduling requirements.

If your clock isn't filling the full hour with the content you've specified, PlayIt Live will automatically use your Playout Pattern to fill any remaining time. You can verify what content originated from your clock versus the playout pattern by checking the Reason column in Manage > Playout Log after scheduling. This will show either your clock name or "Playout Pattern" as the source for each item.

Finally, ensure you've actually scheduled your clock to the correct time slots via Manage > Clock Schedule. Even if you've created a perfect clock, it won't be used unless it's properly scheduled to specific hours in your broadcast schedule.