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Our most frequently asked questions
PlayIt LiveWhy isn't my priority stream going live even though it's connected?
A priority stream that appears connected but isn't going live is typically caused by one of several common issues. The most frequent cause is that the ...
How do I set up different music rotations for breakfast, daytime, and evening shows?
You can set up different music rotations for breakfast, daytime, and evening shows using Clocks and Track Groups combined with the Clock Schedule feat ...
What is the Voice Tracking module and why do I need it to use voice tracking features?
The Voice Tracking module is a premium add-on for PlayIt Live that enables professional voice tracking functionality for radio broadcasting. It's one ...
What are the different cue point types (Intro, Hook Start, Hook End, etc.) and when should I use them?
PlayIt Live uses several cue point types to define important positions within tracks for better automation and timing control. Here's what each one do ...
What is the Recordings Folder setting and how do I change the location where my voice tracks are saved?
The Recordings Folder setting determines where PlayIt Live stores your locally recorded voice tracks on disk. You can find this setting by going to Fi ...
Can I broadcast live from outside locations with PlayIt Live?
Yes, PlayIt Live includes Remote Studio functionality as part of the Premium Module Bundle that allows you to broadcast live from any location using j ...
How can I record shows with specific start and end times using PlayIt Recorder?
To record shows at specific times, you need to create a programme and then schedule it in PlayIt Recorder. First, go to Programming > Programmes and c ...
Can I prevent specific tracks from playing within a certain time period after they last played?
Yes, you can use playout policies to prevent tracks from playing within specific time periods. PlayIt offers two types of playout policies for this pu ...
How do I fix my microphone recording on only one channel?
This usually happens when a mono microphone is feeding only one side of a stereo input, which causes your voice to record on either the left or right ...
How can I import music from Spotify into PlayIt Live?
You cannot directly import music from Spotify into PlayIt Live. Spotify uses Digital Rights Management (DRM) protection on its streaming content, whic ...
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