AI-Powered FAQ Search
Your questions help us improve our FAQs and search results.
Our most frequently asked questions
PlayIt LiveHow do I adjust the clock offset setting to account for broadcast delays?
The clock offset setting in PlayIt Live allows you to adjust the displayed time to account for broadcast delays, ensuring your scheduled content plays ...
How do I fix my microphone recording on only one channel?
This usually happens when a mono microphone is feeding only one side of a stereo input, which causes your voice to record on either the left or right ...
How to Troubleshoot Common Audio Issues in PlayIt Live
No Sound from Players If tracks appear to be playing but you hear no audio, check your audio device assignments. Go to File > Settings > Live-Assist a ...
Why can't I connect to PlayIt Live remote features that used to work?
If you were previously able to connect to PlayIt Live's remote features (Remote Management, Remote Voice Tracking, or Remote Studio) but now cannot ac ...
How do I set up my first internet broadcast stream in PlayIt Live?
From PlayIt Live v2.16 onward, Internet Broadcast is built in - no separate plugin is required. You can access this feature via Tools > Internet Broad ...
What is the Voice Tracking module and why do I need it to use voice tracking features?
The Voice Tracking module is a premium add-on for PlayIt Live that enables professional voice tracking functionality for radio broadcasting. It's one ...
Why is there a 30-35 second delay between what's playing in PlayIt Live and what listeners hear?
This delay is not caused by PlayIt Live itself, but by your internet streaming setup. Internet radio servers add buffering to ensure smooth playback f ...
Where do I find the API key for the PlayIt Live Control API?
The PlayIt Live Control API uses API keys for authentication, which you can create and manage through the Remote Management web interface. To create a ...
How do I use Live365 ad triggers with PlayIt Live?
PlayIt Live works well with Live365 ad trigger files, which are required for stations with ad packages. Live365 requires 4 minutes of advertisements p ...
What are the different cue point types (Intro, Hook Start, Hook End, etc.) and when should I use them?
PlayIt Live uses several cue point types to define important positions within tracks for better automation and timing control. Here's what each one do ...
PlayIt Software is based in the heart of Cambridge, England, United Kingdom.
You can get in touch with us by the following methods: