Top Questions

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Our most frequently asked questions

PlayIt Live

How do I set up different music rotations for breakfast, daytime, and evening shows?

You can set up different music rotations for breakfast, daytime, and evening shows using Clocks and Track Groups combined with the Clock Schedule feat ...

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PlayIt Live

What are the different cue point types (Intro, Hook Start, Hook End, etc.) and when should I use them?

PlayIt Live uses several cue point types to define important positions within tracks for better automation and timing control. Here's what each one do ...

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PlayIt Live

What is the Recordings Folder setting and how do I change the location where my voice tracks are saved?

The Recordings Folder setting determines where PlayIt Live stores your locally recorded voice tracks on disk. You can find this setting by going to Fi ...

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PlayIt Live

Why isn't my priority stream going live even though it's connected?

A priority stream that appears connected but isn't going live is typically caused by one of several common issues. The most frequent cause is that the ...

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PlayIt Live

Can I broadcast live from outside locations with PlayIt Live?

Yes, PlayIt Live includes Remote Studio functionality as part of the Premium Module Bundle that allows you to broadcast live from any location using j ...

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PlayIt Live

What is the Voice Tracking module and why do I need it to use voice tracking features?

The Voice Tracking module is a premium add-on for PlayIt Live that enables professional voice tracking functionality for radio broadcasting. It's one ...

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PlayIt Recorder

How can I record shows with specific start and end times using PlayIt Recorder?

To record shows at specific times, you need to create a programme and then schedule it in PlayIt Recorder. First, go to Programming > Programmes and c ...

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PlayIt Live

How do I make the scheduler treat collaborative tracks separately from solo artists?

You can use Multiple Artist Splits to separate collaborative tracks from solo artists, allowing the scheduler to treat each artist individually when a ...

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PlayIt Live

Can I prevent specific tracks from playing within a certain time period after they last played?

Yes, you can use playout policies to prevent tracks from playing within specific time periods. PlayIt offers two types of playout policies for this pu ...

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PlayIt Live

Can I trial the modules before purchasing?

Yes, each module can be evaluated before purchasing. The Remote Management and Advanced Scheduling modules can be trialled for 14 days. The Voice Trac ...

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Contact

PlayIt Software is based in the heart of Cambridge, England, United Kingdom.
You can get in touch with us by the following methods:

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PlayIt Software Ltd
184 Cambridge Science Park
Milton Road
Cambridge
CB4 0GA
United Kingdom
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