A priority stream that appears connected but isn't going live is typically caused by one of several common issues. The most frequent cause is that the audio level is falling below the silence threshold setting, which means PlayIt Live considers the stream inactive even though it's technically connected.

First, check that your priority stream is set to Open rather than Pre-Open or Closed in the Edit Priority Stream window. Only streams in the Open state can go live. If the stream is in Pre-Open, it will connect and buffer but won't take over the main playout.

Next, verify the silence detection settings in your PlayIt Live settings under Priority Streams. If your incoming audio level is too quiet or contains periods of silence, the stream will be considered inactive. You may need to increase your audio levels at the source or adjust the silence threshold and timing settings to better match your content.