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Why do I see "missing track" messages in my playout log after moving files?

When you see "missing track" messages in your playout log, it means that the playout log is still referencing tracks by their internal database ID, but those tracks have been deleted from the PlayIt Live database. This typically occurs when files are moved and monitored folders are involved.

How this happens:

When you move audio files that are being monitored by a monitored folder with the "Delete tracks" option enabled, PlayIt Live treats this as the original file being deleted and a new file being added. The original track (with its unique internal ID) gets deleted from the database, whilst a completely new track entry is created for the file in its new location with a different internal ID.

However, your playout log and clocks still contain references to the original track's internal ID, which no longer exists in the database. This creates the "missing track" entries you see in your playout log.

To prevent this issue:

It's recommended to only use monitored folders for dynamic content such as news and weather that changes regularly. For your main music library and static content, add tracks through Manage > Tracks instead. This gives you full control over which tracks are added to your database and prevents automatic deletion when files are moved.

To resolve existing missing tracks:

Once the database links are broken, you need to manually update your clocks (Manage > Clocks) and playout log (Manage > Playout Log) to replace the missing track references with the correct new track entries.

If the missing tracks were originally added through Manage > Tracks (not monitored folders), you can use Tools > Missing Track File Analysis to reassign the new file paths to the moved files, which will preserve the existing database links and avoid having to update your clocks and playout log.

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