If your internet broadcast stream won't connect, start by checking your server details as this is the most common cause of connection failures.

Verify that all your server details exactly match what your streaming provider gave you. Go to your stream settings and check the Server Type (Icecast, SHOUTcast v1, or SHOUTcast v2), Server Address, Server Port (usually 8000), Username (often "source"), Password, and Mount point like /radio or /live. For SHOUTcast servers you might also need the Stream ID.

Check your internet connection is working properly and stable. If you're on a corporate or school network, they might be blocking streaming connections, so speak to your IT department. Try switching from WiFi to a wired connection if possible as this can be more reliable for streaming.

Make sure your streaming account details are correct and that your account is still active. Some providers have specific requirements for usernames or might suspend accounts for non-payment, so double-check these with your provider.

If you're still having problems, try using different streaming software like BUTT to test the same connection details. This will help you work out if the problem is with PlayIt Live or with your streaming account settings. You can also export your stream settings using the Import/Export Settings button and send them to your streaming provider to check they're correct.