First, check your licence status:

Go to Help > Licence Information to view your currently applied licence information for all modules, including Advanced Scheduling. This window displays the complete status of your PlayIt Live licence and will show whether the Advanced Scheduling module is active.

You can also check the module-specific status by going to File > Settings > Advanced Scheduling and looking at the Advanced Scheduling Licence Status section at the top. This will show you the current status of the Advanced Scheduling module in your PlayIt Live licence. If the module is not licensed, all advanced scheduling functionality will be disabled.

If your Advanced Scheduling licence appears inactive:

1. Refresh your licence - Go to Help > Licence Information and click Refresh Licence to force an update from the PlayIt Software servers. Your licence should automatically update within 30 minutes of purchasing or subscribing to the module.

2. Check you're logged in correctly - If the module still isn't showing up, ensure you're logged in with the correct PlayIt Software account. Click Log Out then Update Licence and log in again with the account that purchased the module.

3. Visual indicators - Throughout PlayIt Live, you'll see Advanced Scheduling indicators on features that require the module. If these appear in orange, it means the module is not licensed. You can click these indicators to purchase or start a free trial of the module.

Features that require Advanced Scheduling: The module is needed for track play history analysis (showing more than just the most recent play), hook sequences, priority streams configuration, fitting to time settings, and merge start/end functionality for external content insertion.