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Why do my players stay silent even though tracks are playing?

The players may be routed to a sound card or virtual device you're not monitoring. Go to Settings > Live Assist and confirm that each player is assigned to the correct output device. If you're using multiple outputs (e.g. mixer channels), verify that your hardware is connected and routed correctly.

Contact

PlayIt Software is based in the heart of Cambridge, England, United Kingdom.
You can get in touch with us by the following methods:

Office
PlayIt Software Ltd
184 Cambridge Science Park
Milton Road
Cambridge
CB4 0GA
United Kingdom
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