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If you can access Remote Studio using the IP address but not the playitradio.com subdomain, this indicates a DNS resolution issue on your network rather than a problem with PlayIt Live. Try flushing your DNS cache (Windows: ipconfig /flushdns in Command Prompt as administrator), switching to Cloudflare DNS servers (1.1.1.1), or adding an entry to your hosts file mapping the subdomain directly to the IP address. Since this typically affects some networks but not others, it's usually a temporary DNS propagation issue that resolves within 24-48 hours.
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