When using Priority Streams with direct connections in PlayIt Live, remote users connect to a specific port on your computer. For this to work from outside your network, you'll need to set up port forwarding on your router.

Router Port Forwarding Setup: Your router needs to forward incoming traffic on the Priority Stream port to your PlayIt Live computer. You'll need to forward the TCP port that you've specified in PlayIt Live's Priority Stream settings (found under Settings > Priority Streams > Priority stream direct stream port). The port should be forwarded to your computer's internal IP address.

Since each router brand has different setup procedures, we recommend visiting PortForward.com which provides specific instructions for many router models. You'll typically need to access your router's admin interface, navigate to the port forwarding section, and create a new rule forwarding the TCP port to your computer's internal IP address.

Additional Requirements: You'll also need to configure your Windows firewall to allow connections on this port. Go to Start Menu > Windows Defender Firewall to create the necessary firewall rule. For corporate or school networks, contact your IT administrator for assistance with both firewall and router configuration.