Is technical support included in the pricing?

Yes. Email support is included free for the first 30 days after you first install the software and during premium module trials. It is also included with all active premium module subscriptions and for six months after the purchase of a lifetime licence.

The 30 days start when you first install the software, and creating another account with a different email address does not start them again.

Included support covers questions about how to use the software and what features it has. It does not include data conversion, in-depth analysis of your database, remote control sessions or setting things up on your behalf. See what included email support covers.

If you need priority, remote control or telephone support, or want to extend email support once your included period has ended, we offer support plans for an additional fee.