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How do I create backup content that plays if a scheduled priority stream doesn't connect?

To create backup content for when a scheduled priority stream doesn't connect, you need to add regular playout items (tracks or track groups) to your playout log that match the format of the streaming show. These items act as a fallback if the priority stream is disconnected or doesn't turn up.

Here's how to set this up:

Create your clock with backup content: Go to Manage > Clocks and create a clock that includes both the Scheduled Event Action to open your priority stream and the backup tracks. Add tracks or track group items that match the format of the show being streamed after the action that opens the priority stream.

Schedule the backup content in your playout log: When you schedule your clock into the playout log (Manage > Playout Log), include these items in sequence:

  • Hard Fixed Time Marker for your show start time
  • Scheduled Event Action: Change Priority Stream Open State: Open '[Your Stream Name]'
  • Your backup tracks (music, jingles, or pre-recorded content)

When the priority stream is active and connected, it will take over and play instead of the backup content. If the priority stream disconnects or never connects, PlayIt Live automation will automatically continue with the backup tracks you've scheduled. This ensures your listeners always hear appropriate content without dead air, even if your remote presenter doesn't connect.

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