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Why is there a 30-35 second delay between what's playing in PlayIt Live and what listeners hear?

This delay is not caused by PlayIt Live itself, but by your internet streaming setup. Internet radio servers add buffering to ensure smooth playback for listeners, which creates this delay. This is normal behaviour for online streaming and cannot be completely eliminated. Most streaming services introduce 15-45 seconds of latency due to encoding, transmission, and buffering processes. This ensures listeners receive consistent audio quality even with varying internet connection speeds. For live presenting, monitor your audio directly from PlayIt Live using headphones connected to your computer or mixer rather than listening to your own internet stream, as this allows you to hear what's playing in real-time without the streaming delay.

Contact

PlayIt Software is based in the heart of Cambridge, England, United Kingdom.
You can get in touch with us by the following methods:

Office
PlayIt Software Ltd
184 Cambridge Science Park
Milton Road
Cambridge
CB4 0GA
United Kingdom
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Sales enquiries (email)
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Sales enquiries (talk)
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Technical support (Facebook group)
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Technical support (email)
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